For those of you using Internet Explorer (IE) version 10, you may have noticed that the maps in Roam can get muddled up. This browser is standard for Windows 8 and is also available as an upgrade if you are using Windows 7.
The error is caused by the underlying technology EDINA uses to put the maps into your web browser. A patch for the particular piece of software that causes the issue has been released and we are now working to incorporate this into Roam.
Until this fix has been released you can prevent the error from occurring by switching IE 10 to run in IE 9 mode. To do this simply press F12 on your keyboard when you are using IE 10 and change the Browser Mode: to Internet Explorer 9. The image below shows how this is done:
This issue affects all the different Roam mappers, Digimap, Ancient, Geology and Marine, however all will be fixed by making the change to the browser mode.
If you have any questions about this or any other issue with the Digimap services then please get in touch:
- Email: email@example.com
- Tel: 0131 650 3302