What would prevent Digimaps from loading

Digimap Community Q & ACategory: General QuestionsWhat would prevent Digimaps from loading
Anonymous asked 7 years ago

I’m supporting a school that has purchased Digimaps, and while it loads normally on the majority of computers there are three where it hangs on a Loading… screen after login. All the computers have identical software deployments for things like Flash and Shockwave powered by GPOs. 
Is there a specific runtime environment or something that I need for this software to run?